Local Support on a National Level.
Keystone offers all members of the Keystone family access to our on-call, 24 hours – 7 days a week support team that extends from local practices to our national office and any partners that associate themselves with Keystone Healthcare Management.
Both clinical professionals and hospital leaders that are a part of the Keystone family are put through rigorous and innovative training and orientation before placement, but Keystone offers access to our support team to all members in case the need for assistance arises. The support team aids our healthcare professionals in establishing a high-standard in patient satisfaction and hospital efficiency, leading to improved performance across the board.
One of Keystone Healthcare Management’s main goals is to provide all members of the Keystone family an open and inviting support team that rivals the passion of their on-site counterparts. Responsive, respectable and armed with an impressive database of best practices, our support team is staffed with industry professionals with a wide range of knowledge in the healthcare industry from crisis management to quality assurance. The time you spend in the healthcare industry is precious, so the support team is well-versed in answering questions concisely, precisely and in alignment with current best practices to make sure that our on-site professionals can perform accurately and in a timely manner.
Unlike many national management companies, Keystone does not employ an automated phone-answering service, and we are committed to providing you with service and support, even on nights, weekends and holidays.