Melissa Jackson has joined Keystone as Vice President of Revenue Cycle – Billing & Collections.
In her role, Jackson will manage all aspects of the billing and collections division of Keystone’s revenue cycle, working closely with senior leadership to set goals and implement strategies that assure revenue expectations are met while delivering an exceptional client and patient experience.
“I’m very excited to join the Keystone team and have the opportunity to implement best practice revenue cycle methodologies to drive results for the organization,” Jackson states. “My experience in healthcare billing and customer service will allow me to improve processes with our team which will ultimately increase patient satisfaction through the continuum of care.”
“We are beyond excited to add Melissa’s outstanding revenue cycle knowledge and experience to the Keystone team,” says Victoria Shoemaker, Executive Vice President of Revenue Cycle. “Having worked with Melissa in the past, I know her absolute commitment to patients and clients will be second to none. I have the utmost confidence Melissa will help elevate Keystone’s revenue cycle to the next level.”
Before joining Keystone, Jackson served as Vice President of Accounts Receivable for Schumacher Clinical Partners, where she was responsible for $1.8 billion in receivables. Her extensive experience encompasses excellent customer service, unmatched patient satisfaction and revenue cycle optimization.
Keystone Healthcare Management has provided leading-edge solutions in Emergency Department Management since 1996 and Hospitalist Service Management since 2005. Keystone provides a full range of practice management, billing and administrative services for EM and HM practices. We help our clients overcome the many challenges of the modern healthcare marketplace. We focus on helping to properly align EM & HM clinical services with the quality and performance requirements you must meet.
The Keystone team becomes an important extension of the hospital’s structure, ensuring that your EM & HM services perform at required levels and deliver proper reimbursement, compliance, and satisfaction. To be successful, hospitals must align EM & HM Services from both a quality and budgetary standpoint. With this goal in mind, we will partner with your facility to improve EM and HM quality, safety, satisfaction, efficiency and resource utilization.
To learn more about partnership opportunities with Keystone, call Don Booth at 1-800-839-8493 or contact us.