Keystone Telehealth

Discover how Keystone Healthcare is imagineering and optimizing the patient flow through telehealth solutions and telemedicine services from Pre-Hospital through Post-Discharge.

We believe Telemedicine is no longer the future, but plays a mission-critical role NOW in emergency medicine and hospital medicine. Our telehealth services supplement your emergency medicine and hospital medicine departments, enabling more patients to receive care in a timely manner.

It’s not just about having the technology, it’s about having an engaged partner to architect telehealth solutions that impact patient outcomes, patient satisfaction, and ultimately your bottom line. Keystone Healthcare has experience implementing telehealth solutions in low-volume rural settings and across high-volume large health systems with shared telehealth resources. No two solutions are the same, and we have developed the infrastructure necessary to build custom solutions based on your hospital’s needs.

Disciplines in Our Telehealth Portfolio

The Keystone Healthcare Experience is a patient-centered approach to Emergency Medicine and Hospital Medicine physician staffing and management services that enhance patient satisfaction, clinical outcomes, and financial success for hospitals.


Tele-EMS ER@Home

Emergency Department

Tele-Triage Tele-ED

Hospital Medicine

Virtual Inpatient Rounding Virtual Specialty Consults Tele-ICU Virtual Case Management / Utilization Review


Keystone Connect™️
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Our Telehealth Services


Our Pre-Hospital telehealth solutions include ER@Home and Tele-EMS, allowing low-acuity patients to receive treatment at home or be routed to an alternate destination of care. ER@Home is our direct-to-consumer platform while Tele-EMS connects ED providers with EMS and mobile urgent care providers.

Emergency Medicine

Our emergency medicine telehealth services include Tele-Triage and Tele-ED, improving capacity and surge management. Tele-Triage decreases the number of patients leave without treatment (LWOT), reduces time to provider (TTP), and improves surge management. Tele-ED enhances capacity management and improves patient satisfaction and safety.

Hospital Medicine

Our hospital inpatient telehealth services include Virtual Inpatient Rounding, Specialty Consults, Tele-ICU, and Virtual Case Management/Utilization Review. These telemedicine services effectively improve physician capacity, patient safety and satisfaction, and make real-time documentation more efficient.


Keystone Connect is a virtual AI solution, providing real-time patient satisfaction and sentiment scoring to increase HCAHPs and reduce readmissions and CMS penalties. Response rates via Keystone Connect have been shown to double and triple as compared to traditional methods.

Watch: Imagineering the Patient Flow through Keystone Telehealth

From Pre-Hospital to Post-Discharge, Keystone Telehealth enhances the patient experience, encouraging patients to utilize your healthcare facility for future treatment and care.

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