Other Hospital Services We Provide
Physician & APP Recruitment
As soon as we partner with your hospital, our in-house physician recruiters hit the ground running on recruitment and outreach of physicians and APPs for your site and needs. Our goal is to equip you with a full-time group of providers who are the right match for your hospital and for us.
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KPIs & Dashboarding
We impact the metrics that matter to your hospital by understanding your prior metrics and establishing a game plan to improve them moving forward. We examine processes like patient flow and satisfaction to create teams and systems to improve your dashboard.
Patient Flow Analysis & Facilitation
Keep your patients moving and satisfied with our patient flow management services. Using proven best practice healthcare operating methodologies, we leverage processes that allow for rapid process improvement and enhance patient flow in the ER. From the moment a patient arrives to the time he or she is discharged, we ensure their experience is positive and timely by identifying and remediating bottlenecks.
Case Management Expertise & Support
Be confident that every patient is receiving high-quality care based on best practices and protocols with superior healthcare case management support. Our nursing, documentation and education teams, and case managers work alongside the EM and HM providers on admission and clinical support to ensure quality, timeliness, protocol, and properly reported metrics.
Nurse Liaison Support
We close the loop between your staff and our team with nurse liaison support. Your dedicated nurse leader from Keystone Healthcare will regularly interface with your nursing staff and physician leadership to keep communication about problem resolution and onboarding open, while also leading hospital committee meetings and special initiatives.
Compliance & Risk Management
Our providers receive malpractice insurance and healthcare risk management education. Our corporate compliance healthcare and risk management functions control risk for your hospital and patients while allowing for continual quality care.
Coding & Auditing
Let our certified medical coders transform your hospital’s documentation, nurse notes, and lab and radiology results into proper code. Our team provides consistent feedback to physicians on their documentation performance to ensure maximum reimbursement and revenue.
EMS/Pre-Hospital Care Leadership
Our medical directors for your emergency department support ambulance and emergency medical services (EMS) in your hospital’s regions. No matter how many counties you support, we encourage our medical directors to serve on the local EMS team while our telehealth services integrate with EMS systems.
New Partnership Startup Summit
Every successful new partnership requires a firm foundation, which is why we start every partnership with a Startup Summit. This half-day event is an opportunity to review and document processes, expectations, credentialing, EHRs, and billing and documentation education. It provides alignment between Keystone Healthcare and your hospital team and a clear path to success for everyone involved.
Captive Medical Billing Company
Unlike other companies, we offer a captive medical patient billing company that prevents you, or us, from outsourcing this function. In-house patient billing allows for greater consistency, patient experience, and outcomes by having shared goals and a direct way to close the loop.